Contact Us

Factory Address


Mail: erat@eratkablo.com 
Tel: +90 (352) 322 2770
Kayseri Organize Sanayi Bölgesi 22. Cadde No:42 Melikgazi/KAYSERİ

Ankara Office


Mail: eratank@eratkablo.com
Tel: +90 (312) 504 1615

Kızılırmak Mahallesi Dumlupınar Bulvarı YDA Center 9/A Blok İç Kapı No:857 Çankaya/ANKARA

Request Form



You can send your requests, suggestions and complaints to Erat Cable via the form below.

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Customer Support


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Malfunction / Technical Service

ERAT Technical Service is the Only Distributor of Technological products such as Swift brand, October device, Cutter, OTDR Andex‘ in Turkey. ERAT Technical Service provides ‘parts replacement, maintenance October repair, system updates’ service to ADDITIONAL devices.

ERAT TS, which has made high-quality service and customer satisfaction its first priority, has all the necessary investment and knowledge in this sense. With a flexible and advanced quality management system that provides services in accordance with the procedures of all manufacturers, October devices have fulfilled all the requirements of the repair service business more than enough.

The most important resource of ERAT Technical Service is its employees. Our company, which closely follows the latest technologies and customer service requirements, produces practical and creative solutions.

Our vision“ "To provide unconditional customer satisfaction with all the services and products we provide, to be the determinant of quality and standards in the sector....”

In order to realize all its commitments, ERAT TS; Quality Management System ISO 9001, Customer Satisfaction Management, ISO 4501 Occupational Health and Safety, ISO 14001 Environmental Management System, ISO 10002 Customer Satisfaction Management Systems
He has certificates.

since 2008, we have been informing our customers about the repair status of their devices via SMS, E-Mail, WhatsApp line and our website.

Pickup Formula

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İletişim Bilgileri

ahmet.kelomeroglu@eratkablo.com+90 (352) 322 2770